Discovering the Fine Art of Butler Service at the St. Regis Princeville

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Beach scene at St. Regis Kauai
Beach vista at St. Regis Princeville on the island of Kauai. Photo Credit: Tom Wilmer
The legacy of the St.Regis Princeville Kauai was nurtured more than a century ago by John Jacob Astor when he opened the illustrious St. Regis in New York City back in 1904. It was there that service was honed to a fine art, with attentive butlers to attend to your every whim. Today, John Jacob Astor’s legacy continues unabated at the Princeville Resort on the island of Kauai. There are lots of cool places to stay on the island, but this the place to stay when you’re in the mood for unadulterated first-class indulgence. And this is a prime reason why the St. Regis does such an incredible trade with wedding parties, honeymooners, and those who are overdue for pampered, uncompromising relaxation.

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When I first arrived I didn’t quite understand the reason why so many people rave about the Butler service that’s a standard compliment when you book a St. Regis suite accommodation. To unfurl the mystique behind the St. Regis’s premier Butler Service, I decided to meet with Stephanie Reid, the St. Regis Director of Public Relations and the resort’s Head Butler, Robert Ancheta for an in person tutorial in the art and science of butlerdom. We met in one of the oceanfront suites where Robert shared his passion for pleasing his guests, and he also conducted a fascinating and informative hands-on art of Butler packing and unpacking of guest suitcases. And he gave me some insight as to why guests love this service so much—it maximizes their precious time savoring the resort and hanging out on the beach. He also shared a few invaluable tips for myself when I pack for a trip. Come along and join Stephanie Reid and the St. Regis Head Butler, Robert Ancheta.

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Stephanie Reid & Robert Ancheta
Stephanie Reid, Director of Public Relations at St. Regis Princeville, and Head Butler, Robert Ancheta

 CLICK HERE TO LISTEN TO THE NPR PODCAST

Spacious Suite at St. Regis Princeville
Spacious oceanfront suite at St. Regis Princeville on island of Kauai’s northshore. Photo Credit: Tom Wilmer
Tea is served en suite St. Regis Kauai
Tea is served. St. Regis Princeville oceanfront Suite. Photo Credit: Tom Wilmer
Room with a view at St. Regis
Room with a View at St. Regis Princeville. Photo Credit: Tom Wilmer

 

luxurious bath at St. Regis Kauai
Spacious Suite at St. Regis Princeville. Photo Credit: Tom Wilmer
Definitely a Room with a View at St. Regis
Definitely a Room With a View. Waterfront suite at St. Regis Princeville Kauai. Photo Credit: Tom Wilmer
Seaside vista overlooking Hanalei Bay at St. Regis Princeville
Down by the seashore at the St. Regis Princeville at Hanalei Bay, Kauai. Photo Credit: Tom Wilmer
Lobby vista at St. Regis Princeville
Dramatic Vistas abound at St. Regis Princeville on island of Kauai. Photo Credit: Tom Wilmer
Floral paradise at St. Regis Princeville
St. Regis Princeville garden oasis. Photo Credit: Tom Wilmer
St. Regis Logo
St. Regis Logo. Photo Credit: Tom Wilmer